today is my last day at CC! somewhat happen bcos im finally leaving that place. the place which do not give me any motivation to to go work everyday. the place where i feel super sian when i step in bcos it would mean endless of calls till 430pm. the place where i go in at 8am, wish that time past quickly till 1130am and after lunch pray that end of the day comes soon and wish for it to be friday the next day. LOL. i used to love my job. i love customer service. but i duno since when, i no longer love my job. but that doesn mean i dun love customer service animore. it's jus that people are more and more demanding and i just hate it. can u imagine i receive an email complaining abt us just because she called us for 3 times and all 3 times, she waited for 5mins and we have yet to ans the call?
just in case all of you do not know how a CC works, we will login and thereafter, the line will comes in automatically whenever u are available. u do not require to pick up the handset and hello hello. it will just beep and u know u are on the line alreadi. it will also show on the handset. and if we are on the line, it will be idle in the system till one of us is available then it will route to us. and, if you think that 5mins is long, PLS CALL SINGTEL/STARHUB! i always waited for more then 15mins. an hour on days. and yet 5mins u are complaining?
feel like slapping many of them. u are paying cheap stuff, yet u are asking for the skies. why not go to private, den u can ask for wad they can do. u come here and expect it to be the way the private is, and we tell u no, u tell us 'private can why u cannt'. many times i feel like telling u, if u wanna compare, then why not jus go to private if you can afford. i mean, we're not gifing u shitty service right. we're also gifing u the best we can, yet u all hiam this hiam that. ask for more and more and more! mayb they are the reasons why i hate my job.
tomorrow gonna bring darius for his jab. and then mondae starting my new job. not realli excited or worried blah blah. more kanchiong whether i will b able to wake up in time? maggie mee for too long and haf lots of cravings >.< i need food now! super hungry.